What software tools you should employ to accelerate growth
Your business can’t afford to stand still. It might seem a comfortable place to be, but those businesses who aren’t constantly seeking ways in which to grow might as well be moving backward. But growth isn’t always easy to come by, especially as the competition continues to grow at a skyrocketing pace.
To that end, your business must find every advantage it can to accelerate growth. That might mean hiring a third-party (such as .NET development services), a consulting or marketing firm, or looking within to find out ways you can improve.
If you opt to rely on your current staff, you’re going to need to empower them with the right software so they can accelerate the growth of your company. But what tools should you be looking for? Given that constant barrage of new software and SaaS available, you might need a hand figuring out which to choose.
Let’s take a look at the options that might be best suited for the task of accelerating your company’s growth.
We’ll start with the obvious. If you want to accelerate growth, it should start with ensuring your staff has the means to effectively communicate and collaborate. The de facto standard tool for this is Slack, which allows your employees to chat, send direct messages, share files, use slash commands, and even integrate with an ever-growing list of third-party services and applications.
If you’re looking for a tool that will give you the fastest growth results, Slack might well be the service you need. And there’s no need to worry about your employees having to work through a steep learning curve, as Slack is incredibly easy to use. The best solution for Salesforce document generation is given here.
Your company won’t grow without online marketing. That’s a fact. And anyone who knows anything about marketing will tell you how challenging the task has become. To do this effectively, your company could hire to take care of:
- Content marketing
- Competitor research
- PPC and social media marketing
And there’s no guarantee a qualified staff will be able to handle the task without the right tools. That’s why your company needs something like SEMrush. With a single service, you can have a small team (or even one employee) handle all of the above. With over 7 million people having used SEMrush, 14 international awards, and 30% of Fortune 500 companies using the service as their go-to marketing tool, what’s there to lose?
Your developers need to be able to collaborate. Your .net software development team will be less than effective at delivering effective acceleration without the ability to work as a team. And when a team is scattered across the globe, that effectiveness is reduced even more.
Because of that, you need to ensure that the team has everything they need to work efficiently and reliably. That means software repositories that can be accessed from anywhere at any time. And those repositories need to include version control tools, so your developers can manage all of the changes made to the source code they work with.
GitHub allows you to create private and public repositories and manage who can access them, so your teams can easily collaborate on the software that powers your company.
Customer Relationship Management is one of the most crucial areas your business must use for acceleration. Without effective relationships with your customers, growth doesn’t happen. With a powerful CRM, you can manage all of your interactions with your customers.
And one name has become synonymous with CRM. That name is Salesforce. Salesforce is a platform that contains numerous tools to empower your business that can improve those relations and grow your business. An effective CRM tool delivers:
- Contact management
- Sales management
- Agent productivity
- Customizable dashboards
- Order status
- Social media integration
- Customer history and outstanding issues
- Customer service
Salesforce can do that and more, for industries like:
- Financial services
- Life sciences
- Consumer goods
With a service like Salesforce, your company will be able to go grow customer relations like never before.
You might not realize this, but a chatbot can help your company accelerate growth quickly. How? One of the most popular use cases for chatbots is first contact customer support. Consider this: A customer has a problem with your project and needs help. They go to your site and find a chat option available (which is one of the first options most users will select). They chat with someone they assume was hired by your company to take care of their requests. Very quickly after the first contact, that person escalates their issue to someone better capable of handling the issue.
Little did that consumer know, but they were interacting with a chatbot.
The thing about chatbots is that they are exponentially faster than humans at such interactions. So your company deploys a chatbot that can very efficiently scale up to meet the needs of support demand. Although it might seem like an insignificant piece of the growth acceleration puzzle, deploying a chatbot for customer support will make it possible for your business to grow much faster than you might realize. After all, customer support is a crucial aspect of your business. If you can’t offer adequate support for your products, you can kiss growth goodbye.
This list only scratches the surface of the tools available to your business for accelerating growth. And although you could probably make do with just about any software, why not employ tools that were created specifically to help accelerate growth? Each of the tools on this list fits that bill to perfection.